Manager - eCommerce & Commercial Products (Kingston, Jamaica)

Manager - eCommerce & Commercial Products (Kingston, Jamaica) - Sagicor Bank Jamaica Ltd.

Sagicor Bank Jamaica Limited is seeking suitable candidates to join our team in the below capacity:

Manager - eCommerce & Commercial Products

Key Duties & Responsibilities:

Create initiatives to aid the achievement of volume targets for eCommerce
Participate with other Team Leads in the development of strategies for client retention, and engagement
Work with Group marketing to ensure product awareness, and client communication is clear, effective and timely
Have direct responsibility for driving marketing initiatives aimed at ensuring proper client notifications, and awareness of product features and changes
Manage client experience for eCommerce database
Work with other sales teams across the Group to co-ordinate sales and cross-selling eCommerce efforts
Develop and manage sales initiatives to increase sales
Manage all Direct Mailing campaigns and ensure proper development and execution
Provide supervisory oversight to client support team for existing clients
Work with Loyalty, Consumer and Commercial Managers to acquire/develop relevant market matrices for new products and initiatives
Provide assistance with projects relating to payment products and related initiatives
Perform other related duties assigned from time to time

What Do You Need?

Bachelor's degree in Management, Business Administration, Banking & Finance, or related discipline from a recognized tertiary institution
At least six (6) years overall working experience in Banking including extensive experience in sales and customer service
At least three (3) years working experience at the supervisory/managerial level
Strong sales or selling techniques for institutional/commercial sales
Must have a working understanding of the use of technology as it relates to the use of the internet, mobile phones and phone applications, and credit cards
Knowledge of Banking industry's on-boarding process and procedures, inclusive of the Proceeds of Crime Act (POCA)

If this role is of interest to you, kindly submit an application via Sagicor's career portal at www.sagicor.com, no later than September 30, 2022. While we appreciate all applications, only shortlisted candidates will be contacted.

About Sagicor

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