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Ibex Global

About The Company

IBEX Global is a rapidly expanding BPO company, offering innovative and effective solutions to multiple Fortune 500 companies around the world. Its 9,000-strong community of agents, customer service experts, and creative thinkers propel the company to becoming one of the top companies in the contact center industry. The company is owned by TRG International and about 86% of the revenue is earned from Ibex. It has a presence in more than seven countries.

IBEX Global Jamaica Limited began operations in Jamaica in 2016. The company is a multi-national corporation in the business process outsourcing industry and is headquartered in Washington, D.C., U.S.A. IBEX Global delivers onshore, near-shore and offshore solutions in five countries. The company is one of the leading players within the Business Processing Outsourcing industry offering customer service, sales support and technical support. 

In Jamaica there are currently 3,987 employees that occupy office spaces in Kingston and St. Catherine. The company's authorized representative in the country is Mr. Greco Farias. So far the company has invested USD$25.4 million in its operations in the country.


  Locations in Jamaica:


Lots 8 & 9 Portmore Pines Plaza, St. Catherine

Lots 22 – 28 & 36 Portmore Pines Plaza, St. Catherine

6 St. Lucia Avenue, Kingston 5

14 Ocean Blvd, Kingston (Floors 1, 2 & 3)





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